![]() The front desk was most welcoming and helpful with area information. My fiancee and I stayed at The Inns at the Equinox for a relaxing spa get-away. Thank you, staff, for providing us with such a wonderful stay! I've told all my friends and family back in NY know about this place as it was the highlight of our week. ![]() This place deserves as many stars as a hotel can receive. I seriously wish I could visit this place more often! Next time I visit my family in NY I will absolutely stay here again as it was the best service I've ever received. While she was getting a massage I hung out in the hot tub and pool and had a great time. My wife got a massage and she said it was one of the best massages shes ever had. Anyway, the room was incredible, the views were great, the service was top notch, the spa was fantastic. Honestly, it wasn't an inconvenience at all, we didn't even complain or hint that we wanted another upgrade, they just did it. 20 minutes later Dan called to say they would need a little time to fix it so for the inconvenience they upgraded us again and moved all of our bags to our new room by the time we got back. We wanted to go to the outlets in the meantime so they went to fix the room while we were gone. We called Dan to ask if someone could come check it out and he sent someone immediately. We got to our room and the room was pretty cold. Again, very helpful and actually gave us a brief history lesson on the building which we really enjoyed and made us appreciate our stay even more. ![]() It was a slow evening and he upgraded our room immediately with permission from his manager. When we actually arrived the man at the front desk (Dan, I believe) was so kind. She was definitely going above and beyond what she had to do. She told us the great places to eat, the fun things to do, what the temperature would probably be, etc. The woman asked where I was coming from and I told her San Francisco and once she heard we were traveling 3,000 miles to get there she gave me every piece of info I could have ever needed for our stay. I called a month prior to our stay to confirm they were available the evening we wanted to stay. Beginning with the booking process the woman I spoke to was so nice. Anyway, I found a great deal on Living Social and I booked it. My wife had never been to Vermont but I had been telling her for years that it's my favorite state, mainly because of the people. We were visiting my family in Upstate, NY and wanted to get away to have a day/night on our own while we were back there. My wife and I came to The Inns at Equinox in March of 2014.
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